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About LimeChat

At LimeChat, we’re on a mission to revolutionize conversational commerce by enabling human‑level interactions on WhatsApp. Backed by top‑tier investors such as Stellaris, Titan, Pi Ventures and part of Y Combinator W21, we already power 500+ leading brands—including Mahindra, HUL, ITC, and Mamaearth.

Our next frontier: enterprise verticals like BFSI, Health, Auto, and Retail. We’re shipping cutting‑edge GenAI agents that automate and personalise millions of customer journeys every single day.

Our founders are Computer Science alumni from IIT Delhi with a specialization in AI and have been recognized as Forbes 30 Under 30 honorees for their groundbreaking work. Their vision and leadership drive us to build the best products in the industry.

We’re a tight‑knit crew that moves fast, sweats the details, and owns outcomes. If that sounds like your vibe, you’ll feel right at home.

Some Quotes We Live By

• “It’s okay to fail. It’s not okay to not try.”
• “Do the right thing when others are not looking.”

Why this role matters

Our Product team is scaling quickly. As an Associate Product Manager, you’ll keep the engine humming by writing crisp docs, coordinating demos, and shepherding custom bot builds—from brief to ship. Your work frees senior PMs to focus on strategy while ensuring nothing slips through the cracks.

Responsibilities

• Own product documentation: Maintain release notes, API guides, and internal wikis so everyone—from Sales to Support—has the latest intel.
• Draft feature PRDs: Translate fuzzy ideas into clear problem statements, user stories, and acceptance criteria.
• Build demo bots: Configure sandbox flows in our bot builder to wow prospects and investors.
• Client onboarding liaison: Gather requirements for custom implementations, align timelines, and manage feedback loops.
• Oversee custom bot development: Work with Design & Engineering to scope, track, and deliver bespoke solutions on time.
• Market & user research: Conduct quick competitor teardowns and user interviews to inform backlog prioritisation.
• Metrics & QA: Define success metrics, run smoke tests, and monitor dashboards post-launch.