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Why we exist
🔭 Vision
An AI workforce across every customer conversation.
🎯 Mission
Build AI agents that run the full customer lifecycle, across chat and voice, reliably in production.
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Owner: Nikhil Gupta · Kept fresh by Anoushka Bhatia (Founder's Office) · Last reviewed: 13 Oct 2026 · Questions: #general
An AI workforce across every customer conversation.
Every business talks to its customers constantly: to answer questions, sell, onboard, support and win them back. We believe AI agents will soon handle most of these conversations, across every channel, as a dependable workforce that businesses can trust with their customers. LimeChat exists to build that workforce.
Build AI agents that run the full customer lifecycle, across chat and voice, reliably in production.
Our values shape who we hire, how we work, how we review performance and who we recognise. They're built into our scorecards (‣), our Rewards & Recognition awards (‣) and our town halls.
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Moving with Velocity
Move fast, in the right direction, without dropping quality.
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Over-Communication
If you're wondering whether to loop someone in, do it.
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Sticking to Our Commitments
Do what we say we'll do, when we said we'd do it.
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Winning Together
Step in and get things done, whatever your job title.
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Striving for Excellence
Aim to be among the best in your field, and keep improving.
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